We all use the telephone but how many of us learn to use it efficiently? In this work Richard describes the principles involved in useing the telephone in the sales department. ...

... and close more sales. ...

It is easier to sell the higher priced product but few sales people understand this principle. Price is not the only issue as far as your customers are concerned, value is what matters and in this work ...

Studies show that optimism is the most important psychological driver of top sales people. In a landmark study at Metlife, one of the largest insurance companies in the United States, Dr Martin Seligman ...

Discover the six secrets of master persuaders that'll help you blast your sales through the roof. in this work you'll learn some of the fiercest, clinical and most effective persuasion techniques known ...

Has your team performed well this year? Think what you could achieve if they are all performing at their peak. We all know its attitude that makes the difference and in this work Richard demonstrates ...

If you are going to grow your business this year you will need to be more creative in the way you attract new customers. In this work we explore some more creative ways to dramatically grow your busi

90% of the impression you make is created in the first four minutes of meeting people. In this work you will find five simple rules that will help you manage those four vital minutes and create whatever ...

20,000 years ago business was a lot simpler, a man could exchange a clay pot for a leg of panther with simple nods and grunts. Business today is a lot harder but we are still using the same gestures and ...

Attracting your new customers is only half the battle, for your business to grow this year you need them to come back over and over again. By developing high levels of customer service you will encourage ...

Customers dont buy products, or even solutions, customers buy dreams. Your customers are dreaming about a better future through buying your products or services. In this work Richard outlines the process ...

Selling is all about understanding your customers problems and providing just the right solution. It is no longer enough to simply uncover customers needs however; and in this work Richard outlines the ...

Presenting your ideas or products to audiences large or small is something we all have to do from time to time, but statistics show that most of us hate it! This work will help you develop your presentation ...

... business tool in the Social Media arena. LinkedIn is the essential business networking tool for professionals and sales executives and anyone wanting a more distinguished online presence.  It ...

... find out more about the Summit and to book http://bit.ly/JFOmVJ The goal of the workshop is to help marketers generate more qualified leads and convert them to sales. On the Workshop marketers ...

Dear The next Practical Sales Management course is comming up in May. This course will help you manage your sales people to grow your business.  I look forward to seeing you there Regards Richard·········info@richardmulvey.com ...

Dear I want to help you grow your business! I want to work with your Sales Manager and Sales Team to give them the skills to manage their teams and close more sales. I would love to come to your premisis ...

... better negotiating skills amongst your Sales People, Managers and buyers, to secure better deals from your customers and suppliers. If negotiation training is not for you please forward this email to ...

Dear Charles Handy (the American management guru) once said, "Nothing happens in business until somebody sells something". If nothing very much is happening in your business maybe the sales team need ...

Practical Selling Skills Presented by Richard Mulvey Isn't it time to train your sales team? In today's competitive market there seem ...

Practical Sales Management A Two Day Sales Management Training Course by Richard Mulvey Richard Mulvey has been training sales people for ...

Presented by Richard Mulvey Get ready for dramatic sales growth We all know it..... This year is going to be challenging. ...

... by Richard Mulvey Practical Sales Management Durban Hilltop Manor· Umhlanga Rocks Drive 27th & 28th February 2012 Johannesburg Bailiwick Manor· Ferndale, Randburg 20th & 21st February ...

... training on your iPod or mp3 player or even your computer, when you are travelling in the car, in the plane, or just having your lunch. Invaluable sales and management skills readily available at the press ...

...  The Next Training Courses· by Richard Mulvey Practical Sales Management Durban Hilltop Manor· Umhlanga Rocks Drive 27th & 28th February 2012 Johannesburg Bailiwick ...

... This means that you can listen to the training on your iPod or mp3 player or even your computer, when you are travelling in the car, in the plane, or just having your lunch. Invaluable sales and management ...

Dear Next week we will be running the Practical Sales Manager's Course in Johannesburg. We still have a few places on the course but you will need to book now to take advantage of the last course for ...

... or just having your lunch. Invaluable sales and management skills readily available at the press of a button. Each set contains over 8 hours of training for you to take wherever you ...

... skill that all successful people have in common. I hope you enjoy it. In November I will be running the Sales Managers training course. This has been our most sucessful course this year. For more details click ...

Practical Sales Management A Two Day Sales Management Training Course by    -   Richard Mulvey Richard ...

... know and I will continue to write up case studies from the work I do. In November I will be running the Sales Managers training course. This has been our most sucessful course this year. For more details ...

... the course Regards ·Richard·········info@richardmulvey.com The Next Training Courses· by Richard Mulvey Practical Sales Management Durban Hilltop Manor· Umhlanga ...

... Sales or Management Skills. For examples of the DVDs go to Richard's You Tube Channel There are only 100 of these "6 Packs" available so don't miss this great opportunity to grow your skills at less ...

...  Practical Sales Management Durban Hilltop Manor· Umhlanga Rocks Drive 28th & 29th November Johannesburg Bailiwick Manor· Ferndale, Randburg 21st & 22nd November Cape Town Premier ...

Practical Selling Skills Presented by Richard Mulvey Isn't it time to train your sales team? In today's competitive ...

Click here to view the article online Richard's Review 130 · · ·9th September 2011 ·· Part 2   -  The birth of the sales person in the automotive industry ...

...  Dear I have recently been asked by two major players in the Automotive Industry to help with their sales teams. Even though they feel the recession seems to be ...

... Next Training Courses  by Richard Mulvey Practical Sales Management Durban Hilltop Manor Umhlanga Rocks Drive 15 & 16 August Johannesburg Bailiwick Manor Ferndale, Randburg ...

... Greece enjoying the hot weather and catching the occasional report of snow, rain and high winds from the children back home. Oh well....... This week's article is all about how our sales teams often ...

... Practical Sales Management course and we still have a few places left. For more details go to the website www.richardmulvey.com Regards Richard info@richardmulvey.com The Next ...

... learn better skills, but also to turn those skills into habits and ensure they are applied forever. So how do we do that? I will generally work with sales teams on a two or three day basis to ensure ...

... quality of the sales people attempting to persuade me to buy a wide range of heat pumps and solar panels, carpets and wood laminate flooring, water oxygenators and instant lawn. Many of the sales people ...

... the consumption of ebooks is tripling every year while paperbacks are declining rapidly. The really good news is that books sales worldwide are continuing to increase (if you include ebooks) and there ...

If you have not read part one of this series please do so first by clicking here. The previous article suggested, using a survey and real life examples, that car sales people are battleing because ...

The average sales person spends very little of his time actually selling. Very often the time is spent Travelling, Waiting in Reception, Idle talk, Lunch, Paperwork, Research, Internal Meetings, Reading ...

Over the many years I have been working with Sales People I have always had the same mantra. “Sales people never lie to a customer”. Of course this is tough sometimes but it is a fundamental principle ...

... we became accustomed to much lower sales and those companies that survived the recession became leaner and more efficient. Most of those companies, however, had become so used to taking orders rather than ...

Before you start to hire a sales person you will need to analyze what sort of business you are in and what sort of sales person you want to help grow your business. Do you need someone who is hungry ...

Don’t you hate sales people?  When they get you on the phone or approach you in a shop and you know they only want to sell you something… anything! Then they start to talk. They have this idea that ...

... returned to that same restaurant every night. They would not need to continue with so much of the hard sell, if they could back it up with the softer after sales service. This made me think about our ...

... another look at where you will be spending your time this year. Many years ago I was appointed as sales director for a major corporate company in a service industry. This company was the largest in its ...

... has to be generated from the advertising in the magazine and there lies their challenge. I was with their sales team for most of the week, of course, and I think I helped them to rediscover their talent ...

Over the last 30 years while I have held senior sales positions (and the last 15 training sales people) I have been a firm believer in paying commission whenever possible. The traditional wisdom is that ...

Richard will train your team the skills to grow your customer base and close more sales Just having good selling skills is not enough however, and Richard also takes pride in his ability to motivate ...

... there has been a dramatic increase in the requests for focused sales training. This is a good thing of course. Businesses are struggling so it is a good time to get the sales team to improve their performance ...

My work as a motivational sales speaker and trainer is an interesting one. Much of my day is spent with groups of people encouraging then to be different. They want different results otherwise they wouldn’t ...

... 24 hours, a lifetime guarantee and a very attractive sales person to sell it to you, which one would you buy now? Of course you would buy Box B. Even though the boxes are the same the apparent value is ...

The average sales person doesn’t like admin. Like oil and water they don’t mix very well. The average sales person will write their weekly sales report on Friday afternoon just before it is due, get the ...

... left overs.   Richards embraced the task and set about changing the attitude and working with the senior manager to realign his sales methods, sales executive management skills and reporting processes. ...

Thanks for hosting this most informative practical sales management course. I enjoyed interacting with the other sales managers and finding we all have similar problems. It was very interesting ...

I have been involved in sales management for nearly 20 years and have attended many courses and seminars over the years. I must say the 2 days we spent with you last week were among the most useful ...

I thoroughly enjoyed the 2 day sales managers course. It was informative, relevant and practical . The interactive manner in which sessions were conducted allowed for interesting participation of group ...

I found the Practical Sales Management course informative, motivating and entertaining at the same time. As a company, we will be definitely implementing these principals into our management ...

A sales leader is truly a rare breed of salesperson. A sales leader is respected by customers, friends, and colleagues. A sales leader is effective, not because he has a lot of money (although he often ...

I have just put down the telephone after another unskilled, low paid, unenthusiastic telesales person has tried to sell me something by reading a poorly designed “script” at me. It is such a pity to waste ...

Introduction In House Training Public Training courses You would like to improve the skills of the sales team to close more profitable sales. You want to grow your customer ...

How the Top Sales Guru's are Beating the Recession <img src="http://www.joegirard.com/images/joe_smile.jpg" width="140" align="right" border="0" height="162"> Joe Girard - No 3 on ...

Zig Ziglar - <span style="color: rgb(255, 0, 0); font-style: italic;font-family:Calibri;" >No 1 on the list of top 30 sales gurus in the world. Attitude Makes the DifferenceHTML clipboard ...

How the Top Sales Guru's are Beating the Recession Bob Urichuck - No 7 on the list of top 30 sales gurus in the world. www.bobu.com Dear Richard Thanks for the invite ...

Frank Furness Frank Furness is No 13 on the top 30 list of World Sales Gurus and can be found at www.frankfurness.com When speaking to clients about the current economic climate and how to deal with ...

My work as a motivational sales speaker and trainer is an interesting one. Much of my day is spent with groups of people encouraging then to be different. They want different results otherwise they ...

There may be no such thing as a Free Lunch but there is such a thing as Free Sales Training. For the first time in South Africa, Richard Mulvey is launching a new service where you can have sales ...

... Adverts. This keynote is informative but highly entertaining and is very effective for sales and management conferences. For more details of investment and availability click here    ...

... the stamina to make it. Many of them have had a career in Human Resources or Sales and are used to speaking in front of an audience. They see the speaker at their annual conference speak for an hour and ...

... has been a dramatic increase in the requests for focused sales training. This is a good thing of course. Businesses are struggling so it is a good time to get the sales team to improve their performance ...

... only cares about price. How often have you heard that in your sales meetings? Now, let us imagine that the product priced at R400 also comes with a lifetime guarantee, delivery over the next 24 hours, ...

...  Site Services This course can be run on your premises for your managers and sales people.  For more details please make contact with ...

A few weeks ago I had an e-mail from a very distraught salesperson. She was upset because her company had set her an impossible target to reach and while she liked her job she didn’t feel she could carry ...

Last week one of the members of my distance learning website, www.salescoachingworx.com asked a question about a customer who wasn’t there for a prearranged meeting. This is a tough one and without ...

... was fantastic. This article is written and posted by Richard Mulvey who can be contacted on www.richardmulvey.com, or www.salescoachingworx.com. You may re-publish this article in any media as long ...

On the sales coaching website last week, someone asked a simple enough question about the difference between a feature and a benefit. I know that you know the answer to that question and in fact many of ...

Developing the skills to sell is easy. There are many great sales trainers, books, training courses, DVDs and sales coaching websites that will give you the skills. The hard part about becoming a great ...

... who can be contacted on www.richardmulvey.com, or www.salescoachingworx.com. You may re-publish this article in any media as long as it is not altered in any way and it contains this final paragraph  ...

... that Men and Women are the same. They are not! What is your take on this issue? This article is written and posted by Richard Mulvey who can be contacted on www.richardmulvey.com, or www.salescoachingworx.com. ...

Pragmatic and logical, Mulvey is the everyman's trainer. From new recruits to the more seasoned salesmen, there is something for everyone. A vital part of any salesman's "saw sharpening routine" Logical ...

    Richard Mulvey is one of South Africa's Leading Inspirational Speakers and is often asked to speak at company conventions and conferences. To make it easier for conference organisers to plan ...

...  This article is written and posted by Richard Mulvey who can be contacted on www.richardmulvey.com, or www.salescoachingworx.com. You may re-publish this article in any media as long as it is not altered ...

...            Richard’s Keynote presentations are available in 60 minute and 120 minute format and are ideally suited to audiences of sales people or managers who are looking ...