20,000 years ago business was a lot simpler, a man could exchange a clay pot for a leg of panther with simple nods and grunts. Business today is a lot harder but we are still using the same gestures and ...

If you are going to grow your business this year you will need to be more creative in the way you attract new customers. In this work we explore some more creative ways to dramatically grow your busi ...

Change is one of the most fundamental influences of modern business. You either adapt or die! In this work Richard explores the pitfalls and provides some solutions that will help your team keep up, and ...

It is not what you know that matters; it is how you communicate what you know that really makes the difference. Your ability to communicate your ideas is your most important business skill, and in this ...

We are faced with many decisions. Should we expand? How far should we push the budget? How am I going to sell more this year? But how do we get them right? In this work Richard will outline a simple ...

Our surveys amongst South African business people indicate that we spend between 30% and 50% of our working day in meetings. Most meetings however, are about 25% effective. Meetings are a fantastic way ...

Attracting your new customers is only half the battle, for your business to grow this year you need them to come back over and over again. By developing high levels of customer service you will encourage ...

Managing objections and the close are the most important parts of the sale but are so often handled badly. We are not good at closing the sale and in this work Richard teaches us to handle dificult objections ...

8 out of 10 Executives in South Africa suffer from Stress, 7 out of the 8 deny it! In this work we look at the effects of stress in the workplace, the stress symptoms and Stress Busters.

... media is no longer a thing of the future saved for the specialists, if you are not keeping up with the trends you are going to get left behind and none of us can afford that in business. The most critical ...

Dear The next Practical Sales Management course is comming up in May. This course will help you manage your sales people to grow your business.  I look forward to seeing you there Regards Richard·········info@richardmulvey.com ...

Dear I want to help you grow your business! I want to work with your Sales Manager and Sales Team to give them the skills to manage their teams and close more sales. I would love to come to your premisis ...

Dear We all negotiate every day for something but if you don't have the skills you will not get what you deserve. Business has started to pick up again in South Africa so now is the time to develop ...

International Speakers in Durban Dear In April 2012, the Professional Speakers Association of Southern Africa (PSASA) will host three top international Business Speakers as part of its annual conference. ...

Dear Charles Handy (the American management guru) once said, "Nothing happens in business until somebody sells something". If nothing very much is happening in your business maybe the sales team need ...

... sales people and covers selling principles that all sales people need to learn or brush-up on. Claim part of your investment back for training from Services SETA Perception Business ...

... vat per delegate 10 % Discount if 3 or more attend from the same company Perception Business Skills is accredited by Services SETA and a portion of your training investment can be reclaimed from them. ...

... sales people The course convener is Richard A. Mulvey, Author (17 books published), Businessman, International Conference Speaker, past President of the Professional Speakers Association, ...

... Here 136····Health, Happiness and intelligence I got my first Business Christmas Card today. Usually by now I would have had a few but maybe this is just another of the things we are ...

... Business Skills is offering the full range of 36 training DVDs and mp3s by Richard Mulvey·and others at nearly half price (R195 each excl vat) in November and December only. Each training DVD and is packed ...

... competition fighting for less business. As the world recession continues to effect our economy, customers tend to work harder to get what they consider to be the best value for their money. This puts greater ...

... Sale Perception Business Skills is offering the full range of 36 training DVDs and mp3s by Richard Mulvey·and others at nearly half price (R195 each excl vat) in November and December ...

... Over the last 14 years Richard has trained over 130,000 business people both Africa, Europe and Asia.. Companies who have already benefited from training by Richard Mulvey include: Advtech Education; AECI; ...

...  Perception Business Skills is offering the full range of 36 training DVDs and mp3s by Richard Mulvey and others at nearly half price (R195 each excl vat) in November and ...

... Click Here Practical Selling Skills Durban Hilltop Manor· Umhlanga Rocks Drive 24 & 25 October For more details and registration Click Here 134····Get Laser Focused As business ...

... has trained over 130,000 business people both Africa, Europe and Asia.. Companies who have already benefited from training by Richard Mulvey include: Advtech Education; AECI; Africon Engineering; Afrox ...

... Guru," has directly influenced over 150,000 business people over the last 17 years helping them improve their sales profitability. You can follow the author on·twitter·(richardmulvey) or purchase his DVDs, ...

... and trade shows are a great way to grow your business in some industries but they can also do damage if not handled properly. In the following article I outline the mistakes that are often made and describe ...

Dear · Richard Mulvey, South Africa's leading Business Seminar Speaker, has recorded all of his Seminars and put them together in a series of  "6 Packs" to help you grow and develop your ...

... To receive for this article on a regular basis·Click Here Richard Mulvey, "The International Sales Guru," has directly influenced over 150,000 business people over the last 17 years helping them improve ...

... Business Skills, and the Practical Selling Skills training course is accredited by Services SETA (Number:1953). Claim back a percentage of your training investment from ...

... forward it to them. To receive for this article on a regular basis·Click Here Richard Mulvey, "The International Sales Guru," has directly influenced over 150,000 business people over the last 17 years ...

... does he work, what does he do, will he need finance, how soon will he want the car, when will he make the decision? Get the prospect’s business card. Or get all the contact details. Offer ...

... Click Here 128     The Rhythm Method 17 years ago when I started this business I mapped out a plan of action along with a daily plan to achieve the desired goals The ...

... miss the point when bringing in the business. Let me know if you find it valuable. In August I will be back in South Africa running the Practical Sales Management course and we still have a few places ...

... rules. If your business is still in business after a difficult few years it is because you were able to adjust, get rid of the non-productive areas of the business (and, to be honest, some of them were ...

Grant Vernon - Business Made Simple The founder of Business Made Simple, a dynamic business training firm which combines innovative courses with practical coaching methods, he started out as an accountant.  ...

... Guru," has directly influenced over 150,000 business people over the last 17 years helping them improve their sales profitability. You can follow the author on·twitter·(richardmulvey) or purchase his DVDs, ...

... article on a regular basis·Click Here Richard Mulvey, "The International Sales Guru," has directly influenced over 150,000 business people over the last 17 years helping them improve their sales profitability. ...

... this article on a regular basis·Click Here Richard Mulvey, "The International Sales Guru," has directly influenced over 150,000 business people over the last 17 years helping them improve their sales ...

... 150,000 business people over the last 17 years helping them improve their sales profitability. You can follow the author on·twitter·(richardmulvey) or purchase his DVDs, Books, MP3s etc at·www.richardmulvey.com. ...

... post”? Both the customer and the sales person know this is a lie but the sales person doesn’t question the customer because he wants to do more business in the future. All major retail stores ...

...  Get the prospect’s business card. Or get all the contact details. Offer solutions to the prospect’s needs · Don’t sell features (This car has a big boot) but sell benefits ...

Before you start to hire a sales person you will need to analyze what sort of business you are in and what sort of sales person you want to help grow your business. Do you need someone who is hungry ...

On reading your last Richard's Review it became clear to me what the next step in my business must be to have One Goal. I gathered my senior members of staff and we decided on what that goal must ...

... about? These sales people give the whole profession a bad name. Would you go back to a business that employs this sales person? Of course not! But then sometimes, just sometimes, you meet a salesperson ...

... a very well deserved few weeks away on a tiny island in the Mediterranean called Symi. Anyway…. Running a restaurant in Athens is a highly competitive business. There must have been well over 200 ...

As business owners or business managers and business people we are faced with a wide range of challenges. Our main aim is to grow the business but, as the current world recession begins to wind itself ...

... one of your existing customers knows someone else you could be doing business with. All you have to do is find out the name of that “someone else” and you could double the number of customers you get to ...

... surveys of the customer requirements and get to know not only the decision makers but also the influencers in each company they want to do business with. Commissions are only paid on the sale when it ...

... are serious about improving your team's business skills, you have come to the right place. Throughout these pages you will discover skills, tricks and techniques, on a vast range of business related subjects, ...

... it sure does feel like it. So how come some businesses excel? Why are there are more millionaires created in a declining market than in a growing one? What makes the winners so successful? How do we ...

... seen to be different from all the other products or services out there or the customer will just buy the cheapest. So how do we do that? 2. Know your own business What business are you in? I know…. ...

... customers. Customers have varying potential for your business and should be categorised accordingly. Give each of your existing a category from A to D, for instance. The A category is the one with the ...

... business they did last month (or last year at this time) but also what they are going to do next month as well. This is not just guess work, however, this is accurate prediction based on a number of issues ...

... a family owned medium size business with just over 100 staff we were not ready to throw in the towel and accept defeat, thus we contracted Richard to wave his magic hand and sprinkle some of his gold dust ...

... operation. The principles we learnt, I believe, actually apply to all aspects of our business. Thank you once again. Shaun Jayes -    National Sales Manager TeleEye (South Africa) (Pty) ...

... we are talking to the decision maker) “Hello Mr Smith” (or better still “John”) “This is Richard Mulvey from Perception Business Skills, (Use his first name if you know it and use both your first and ...

... would be, "Is our sales team the best trained in the industry?"   The Best Trained sales team will produce the Best Results. Perception Business Skills offers our highly successful Practical Selling ...

... shattering sales skills that will break the hold that the recession seems to have on their business. For every one of these people the answer is the same, “Get More Referrals”. Every one of ...

...  The sales profession has a different attitude about life and business. In the non-sales community, when business drops, management generally calls a 'pity party.' (That's what Mrs. Mamie ...

... stuff that brings in the good business. The acronym ROTI (return on time invested) is a very important one here. Have a look at your existing customers and dived the amount of their monthly ...

... our business comes from 20 % of our customer base so looking after the top ten clients makes a great deal of sense. When times are difficult we sometimes often rush off in different directions looking ...

The internet is a great source of new business and we haven’t yet started to scratch its surface. I know what you are thinking here. You are thinking that the internet marketplace is for the bright young ...

... career when their golden handshake runs out. In the PSASA we help people avoid the pitfalls and develop a speaking business that works. There are four things involved in becoming a professional speaker: ...

... feel like it. So how come some businesses excel? Why are there are more millionaires created in a declining market than in a growing one? What makes the winners so successful? How do we become wealthy ...

... to underline an important issue. When doing business with people of other cultures, it is not only important to learn some of their verbal language but also their body language. By not fully understanding ...

... how much it will cost. Be careful to include the cost as well as the financial benefit to their business. For instance, show the return on their investment, or the profit to be made from selling your product ...

I wrote a couple of weeks ago about the risks we face in business with a weakening economy. Some of the replies I got back said that was okay, but what can we do to make sure that we are still in ...

I have a friend who insists on looking negatively at everything he sees. “It’s going to be a tough year”, he said to me last night. “Many small businesses will be out of business by the end of the ...

... Business People "The negotiating skills workshop presented by Richard Mulvey was very practical, with plenty of instantly usable techniques. The course is very ...

... my also be that you have been in business for 25 years and have won many awards for our service. A Need is a customer requirement. A benefit is a feature that satisfies a need. Using the features ...

...  opportunity to quote? Do you keep your car clean at all times in case your next best customer pulls up beside you at the traffic lights? Do you have your business cards in your pocket when ...

... to say that we should go back to the old days when men ran businesses. I am a great believer in having a balance of the sexes on the board of any company as they both have major things to offer. I certainly ...

...  US$ 4,500   All of the above exclude VAT and Business Class Travelling Expenses Traveling Days for international presentations US$ 1,000 per day Traveling ...

... in business. They take the risk of publishing your book and they will want to be sure they will make a profit or they will go out of business. If your publisher accepts your book (which is very unlikely, ...

Over the years that we have been training I have always felt the need to support the less well off in some way or another. Here in South Africa there is a huge divide between the have's and the havenot's, ...

... Leading Seminar Speaker, will ensure that your clients will always come back for more.   In the last 16 years Richard Mulvey has inspired and motivated over 140,000 business people throughout ...

... at the good things and is ideal for Business Managers, Executives and Business Owners. This workshop contains four modules of intensive training and discussion. The workshop content (outlined below) ...

... Management Training by a Professional Sales Manager  By Richard Mulvey   Richard Mulvey and Perception Business Skills have been successfully training sales people for over 14 years. Thousands ...

... lead?   Develop the skills to Lead! Richard Mulvey and Perception Business Skills offers the two-day Practical Leadership Skills course which is designed to give each delegate an understanding ...

...  Creatively attracting new customers to your business Making better use of the Internet and Social Networking Developing new Sales Strategies Doubling your customer base overnight Using the Telephone ...

...   produce the Best Results   Perception Business Skills offers our highly successful Practical Selling Skills course throughout the country. The course content (outlined below) will give each ...

...  By Richard Mulvey Looking for more than basic Sales Training? Your team understands the basics of selling so now is the time to expand their skills to generate more profitable business and ...

Perception Business Skills, , 0861 - 444888 +27 31 563 5316 (International customers) ...