Being Great at the Good Things

By Richard Mulvey

Would you like your team to be more effective at managing their time? Are you looking to raise your team’s expertise in the areas of Decision Making or Negotiation Skills? Would you like your team to be better Communicators, Motivators or Delegators? This management skills workshop is designed to help you become great at the good things and is ideal for Business Managers, Executives and Business Owners.

This workshop contains four modules of intensive training and discussion. The workshop content (outlined below) will give each person attending a sound understanding of basic management skills using actual examples in their own industry. Each delegate receives a comprehensive set of notes to refer back to, a folder to keep them in and a framed certificate of attendance.

Workshop availability

The public courses are available in Johannesburg, Cape Town and Durban, but the course can also be constructed to fit your needs and run on your premises if required.

The advantages of running the course on your own premises include:

• The use of examples in your industry
• The course can be adjusted to focus on your company's needs
• You can set the dates to suit you work patterns.

Workshop Content

The workshop content is very flexible and can easily be adjusted to meet the needs of the delegates. If you have a number of people in your team you may consider having the training done on your premises and in that case we would be able to focus the training entirely on your company and management styles. This focused training is obviously the most effective and you may be surprised to find that it is often the most cost effective as well.·

Module 1

Introduction to Management Skills

In this section we review the basics of being a manager, and the pitfalls of getting that wrong. We also look at the various types of manager and where many of us reflect these management styles.

Time Management

Time is your most important resource. You can have the best team in the world but without time nothing is achieved. In this section we will explore: Why you are bad at time management and how to get better, planning your day / week / month and sticking to the plan, prioritising and delegating and using all the tricks to make the best use of your time.

Managing Meetings

We all have to attend meetings. A recent American survey suggests that executives now spend as much as 75% of their eight-hour day in meetings, and while we are not as bad in South Africa we are catching up. Many meetings, however, are a waste of time and in this section we will learn how to make meetings efficient, productive and innovative. If used properly, meetings are a very useful way to communicate and it is our task to make meetings the most useful part of the day.

Module 2

Decision Making

An effective manager is one who can make accurate decisions and then make them work. In this section we will outline the process of making and keeping effective decisions.

Better Communication

It's not what you know, it's how you communicate what you know that’s important Communication is the life blood of any business and a command of the basic principles will improve skills in all levels of communication. This section will provide invaluable skills for anybody involved in communication with customers or colleagues.

Body Language in Business

Body Language is a major part of our communication toolbox in all areas of business where people interact. In this section we will look at the sort of body language you will use as a manager and give you the tools to understand the body language of every one else.

Module 3

Negotiation Techniques

We all have to negotiate every day of our lives. We negotiate with our customers and with our colleagues. We negotiate with our team and with our boss. Negotiation is a vitally important part of our lives and in this section we will look at the 5 Key Principles of negotiating to ensure success in all your negotiating

Stress Management

Stress seems to be a manager's occupational hazard. 8 out of 10 managers in South Africa suffer from stress, 7 out of the 8 deny it! In this section we will look at the main causes of stress (Stress Makers) and how to manage them (Stress Busters)

Motivating your team

How do you motivate a team of 2 or two thousand? If we can get that right we can move mountains. In this section we explore 10 designed to ensure that your team are effective and fulfilled.

Module 4

Motivating yourself

It is you attitude that makes the difference. The skills are important of course, but it is your attitude that decides whether to use them. In this section we will develop techniques that will help you control your attitude giving you the best chance to win.

The investment for each trainee is R3,950 plus VAT with 10% discount if three or more individuals book from the same company.·Seats are limited and are on a strictly "First come first served" basis.

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Workshop Availability

The public courses are available in Johannesburg, Cape Town and Durban, but the course can also be constructed to fit your needs and run on your premises if required.

The advantages of running the course on your own premises include:

• The use of examples in your industry
• The course can be adjusted to focus on your company's needs
• You can set the dates to suit you work patterns.

For more details and a quote click here